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FAQ
How does it work?
Two technologies are used to meet this need:
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NFC technology, using a chip that will be placed on the item in question
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NFT technology, which will be linked to the chip and will be the certificate of authenticity.
Why implement the WaveAuth solution?
The WaveAuth solution offers 4 major benefits for these customers:
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The user experience: our solutions are the best possible UX.
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Authentication, the combination of two technologies allows us to make your products tamper-proof.
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Sell your products on the second-hand market securely and giving you access to accurate and valuable data.
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Give you access to additional income from the resale of all your products.
How do I know if my product is equipped?
All products using the WaveAuth solution are listed here
Where is the authentication certificate for my product?
The certification is only available digitally to avoid any possible counterfeiting. Don't panic, you need to :
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Take your phone with the NFC function activated (if it is not automatically activated).
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Bring your phone close to the object (if you can't find where to read the certificate, see here)
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The page for your product will appear
Alternatively, you can log in directly to access your certificates via your digital wallet
I can't identify my product
After several attempts, you can't read your certificate? There are two possibilities:
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The authentication solution may be damaged. In this case, contact the brand's customer service or go directly to the shop.
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You are dealing with a counterfeit, in which case contact the brand's customer service, stating that you are probably dealing with a counterfeit.
We remind you that products authenticated by WaveAuth can only be exchanged only via the application or marketplace.